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Simplified Hosted PBX known issues - Update
Posted by Aws Alobaidi on 22/04/22 - 15:01

Dear Partner

 

  • Inbound call on hold.  The fix was pushed at 4am as planned, our team will be testing this when they come in this morning.  Update: We have completed our testing and we are still seeing issues with this and we have raised this back to our platform provider and I will update on this later today.  Update:  We have done some more testing and have submitted the traces to PortaOne for investigation again.  We will update on this by the end of today for the next action.
  • Off Net calls.  We have sent out a workaround and the permanent fix is being worked on.
  • Call transfer issues The fix was pushed at 4am as planned, our team will be testing this when they come in this morning.  Update: We have completed our testing and this has been successful, if you experience any issues please raise a ticket to us.
  • Call pick-up not working. Update: We have completed our testing and this has been successful, if you experience any issues please raise a ticket to us.

 

I will update you again around 4.30pm


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