Good Morning All,
We would like to update you on the pushes to fix some of the issues:
- Call transfer issues. A fix has been identified and the code is currently being written and tested, we are hoping that this will be completed shortly which will enable for this to be pushed at 4am Friday morning Update: The fix was pushed at 4am as planned, our team will be testing this when they come in this morning.
- Inbound call on hold. This is currently still an issue and is being worked on as a priority. The developers are fairly confident that the code being released for the call transfer will fix this issue as they are closely related and as above we are hoping to push this at 4am Friday morning Update: The fix was pushed at 4am as planned, our team will be testing this when they come in this morning.
- Call pick up not working. This has now been fully tested and will be pushed tonight at 6pm Update: This push was completed at 6.30pm and our team will be testing this when they come in this morning.
We will update you further when we have done the testing.
The priority for this morning will be:
- Off Net calls. This has been escalated and is being investigated, which we are due an update on this morning, we shall update this section at 11am.