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Vaioni Network Service Incident Report for Core Network
Posted by Adam Howard on 14/11/19 - 13:24

Good Afternoon, 

Please see an update on an incident today which affected connections which we provide in partnership with Vioni

At 11:17 our monitoring platform confirmed that we had lost connection to one of our core switches. This outage resulted in a total loss of service for 130 managed service customers until connection was restored at 11:37. We are currently monitoring the connection while working with the Data Centre to understand the cause

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