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BT Broadband Complete - Service Outage - Latest Update
Posted by Adam Howard on 13/11/19 - 09:43

Good Morning, 

Our connectivity partner has identified an issue with broadband services this morning impacting several customers on the service. For the moment we would advise that you monitor updates and once we confirm the issue is resolved check with customer to confirm if service is restored.

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Service Name

Status

Next Update

 

Broadband

Monitoring

13/11/2019 12:00:00

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13/11/2019 08:03:00

Service outage - We are are some customers are currently experiencing a loss of broadband services. CSOC engineers are currently investigating.

13/11/2019 09:03:00

Planned maintenance within global switch has caused a loss of broadband services Engineers have identified the issue, and services are now being restored.

13/11/2019 09:13:00

Engineers have identified the issue, and services are now being restored.


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