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BT Broadband Complete Issues
Posted by Adam Howard on 29/08/19 - 09:57

Please see an update from our connectivity partner on the broadband which the majority of our re sellers use from BT Broadband complete

Please note this may impact VoIP services running over the platform you can divert calls to mobiles/alternative numbers to avoid this as a temporary measure. 

We have had some tickets about our hosted platform but we are logging these with the hosted provider in the event there is an issue

Service Name Status Next Update  
Broadband Service Slow 29/08/2019 10:30:00

29/08/2019 09:30:00

Slow Speeds & Packet loss - We are aware some customers are currently experiencing slow speeds or packet loss on their service. Engineers are currently investigating the cause and an update will be provided within the hour. We apologise for any inconvenience this may cause.


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