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Voicemail To Email Issues
Posted by Adam Howard on 18/04/22 - 08:20

Good Morning, 

We have identified that voicemail to email are not being sent from the simplified hosted UC platform. 

To circumvent this issue customers can change their voicemail to email setting to copy. The voicemail box can be accessed by dialling 0161 970 970 and entering the account ID and PIN for the voicemail box. 

We will do all we can to arrange for any backlog of voicemails to be sent if the customers mailbox is set to forward this does not retain a copy on the voicemail server. We are hoping we can request for the platform partner to access copies of the messages on the outbound email server 

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