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GS Hosted Planned Maintenance - 12/12/18
Posted by Daniel Goodier on 06/12/18 - 17:21
Good afternoon,

Please be aware that planned maintenance will be taking place on the GS Hosted platform; 

What's the planned maintenance and why is it required?

Engineers will be performing scheduled maintenance to upgrade software on the core Provider Edge (PE) routers in the Salford Data Centre. This will ensure routers continue running a supported version of software. Engineers will upgrade the secondary PE before upgrading primary PE.

Maintenance Windows

Start Time: Wednesday 12th December 2018 22:00 (GMT)
Completion: Thursday 13th December 2018 06:00 (GMT)

What's the impact?

Loss of Resilience or Loss of Service while the PE devices are upgraded.

Services with resilience will failover four times within the maintenance window, each is expected to be less than 90 seconds.

Services that do not have resilience will experience four outages, each lasting approximately 5 minutes.

What contingency plan is in place?

In the unlikely event we encounter any unexpected issues, the change will be rolled back within the maintenance window stated.

Many thanks,

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