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First generate new configuration file by clicking the spanner under Account management >SIP accounts Next click create config URL. This is a quick way of sending an updated file to the handset.   Secondly, if the above isn’t successful we will need to...
Please see a guide on how to configure IVR settings: First you would access each inbound number and point it to the IVR as below for example. [1569321889052776b9fac9ab357c4274a377c584c9208854e7.png] Next for the  message ie thank you for calling. Plea...
Handset Configuration   First you will need to get the IP address from the handset, to get this press the OK Key. Once you have the IP address enter this into a web browser, this will bring you to the below page.   The details to enter will be eithe...
Hello Dean Please see the below steps to capture from the handset: 1.       Yealink VCS provides two ways to get the trace package :Through the website or through the USB disk. Because of the limitation of the website trace flash, you can only get littl...
TRANSFERRING INFORMATION FOR EXTENSIONS/USER FROM GSH BULK TO SHPBX UPLOAD Once you have obtained the bulk uploader information you can use this as a list of items you need to check off to configure the new customer. Accounts which relate to a user will...
WBMC PLANNED ENGINEERING WORKS FOR GLASGOW ON 7 AUGUST 2019 This briefing gives advance notice of the Glasgow Planned Engineering Works (PEW). Read this briefing to find out more and to download the list of local exchanges where WBMC lines may have an ou...
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