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Please note that the details emboldened, in the below table, are additional IP addresses that will be in use from the 16/04/22. The majority of routers our resellers and customers use will simply auto negotiate using these new details. If you have never had to configure the router/customer equipment to include IP addresses for the platform, in the past, it's unlikely you will need to make any changes.
Where it's been required for you to add IP addresses in the past, the additional IP addresses outlined below will also need to be included. The most likely situation where you would need to do this is where a customer had a dedicated firewall or a premium router on their services.
| IP and Port Table |
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|
|
|
| The tables below show the IPs, ports, protocols, and services the solution uses. This is useful to ensure that customer equipment is correctly configured to use the Hosted service. This can be passed onto the end customer and provided to network admins and used to assist in configuring routers and other customer premises equipment. |
| Web Portal Access |
| Description |
IP Address |
URL/Domain |
Port |
Protocol & Transport |
| Platform Web Interface |
158.176.110.248 |
portal.simplifiedhostedpbx.co.uk |
443 |
HTTPS, TCP |
| IP Phones |
| Description |
IP Address |
URL/Domain |
Port(s) |
Protocol & Transport |
| Registration (VIP) |
|
|
|
|
| SRV |
N/a |
sip.simplifiedhostedpbx.co.uk |
5060/5061/5070 |
SIP, UDP, TCP, TLS |
| UK |
78.40.244.73 |
sip1.simplifiedhostedpbx.co.uk |
| UK (Alias) |
5.144.84.184 |
|
| NL |
5.144.88.22 |
sip2.simplifiedhostedpbx.co.uk |
| Signalling |
| UK 1 |
5.144.84.185 |
N/a |
5060/5061/5070 |
SIP, UDP, TCP, TLS |
| UK 2 |
5.144.84.187 |
| UK DN |
5.144.85.232 |
| NL 1 |
5.144.88.160 |
N/a |
5060/5061/5070 |
SIP, UDP, TCP, TLS |
| NL DN |
5.144.92.92 |
| RTP (MUB) |
|
|
|
|
| UK 1 |
5.144.84.186 |
N/a |
35000 to 65000 |
RTP, UDP |
| UK 2 |
5.144.84.188 |
| UK 3 |
5.144.85.154 |
| UK 4 |
5.144.85.193 |
| NL 1 |
5.144.88.162 |
N/a |
35000 to 65000 |
RTP, UDP |
| NL 2 |
5.144.89.93 |
| NL 3 |
5.144.92.14 |
| NL 4 |
5.144.92.53 |
| Device Provisioning |
| CGI |
5.144.84.201 |
https://portal.simplifiedhostedpbx.co.uk /media/ap/5/enc |
443 |
HTTPS, TLS |
| uaCSTA |
158.176.110.243 |
Ucplus.simplifiedhostedpbx.co.uk |
21050, 21051, 21059, 6052 |
TCP, TLS, UDP |
| Soft Clients |
|
|
|
|
| Description |
IP Address |
URL/Domain |
Port(s) |
Protocol & Transport |
| vipeX Desktop (App) |
161.35.164.43*1 |
N/a |
443*2 |
TCP, RTP(UDP) |
| vipeX Desktop (Web) |
161.35.164.43*1 |
vipex.cloudsoftphone.com |
443*2 |
TCP, RTP(UDP) |
| vipeX Mobile |
161.35.164.43*1 |
N/a |
|
|
| *1Correct at time of pubication, subject to change |
| *2All UDP ports are required for RTP traffic. |
| ucplus |
| Description |
IP Address |
URL/Domain |
Port(s) |
Protocol & Transport |
| Desktop Client |
158.176.110.243 |
ucplus. simplifiedhostedpbx.co.uk\*3 |
21050, 21059, 21051 |
TCP, TLS, UDP |
| *3Full ucplus client URL is provided on setup of the customer licence. |
| 5. Glossary of Abbreviations, Terms and Acronyms |
| The table below show commonly used terms contained within this document. |
| EP |
Edge Proxy. This server is responsible for handing SIP signalling |
| MUB |
Media Unit Bundle. This server is responsible for handling the RTP traffic of a SIP call. |
| SRV |
Service Record. This is a specification of data in the Domain Name System defining the location, i.e., the hostname and port number, of servers for specified services. |
| Domain (name) |
A domain name is a web address consisting of a website name and a domain name extension |
| DNS |
Domain Name System/Server. In simple terms, this server provides a service which translates URLs into IP addresses and vice-versa. |
| URL |
Uniform Resource Locator, also known as a web address. |
| Port |
The term used to describe the location where information is sent |
| UDP |
User Datagram Protocol, a transport protocol used in the transmission of data. Used for real time applications. |
| TCP |
Transmission Control Protocol, a transport protocol used in the transmission of data. Generally, more secure and reliable than UDP. |
| TLS |
Transport Layer Security is a cryptographic protocol designed to provide communications security over a computer network |
| uaCSTA |
User Agent Computer Supported Telecommunications Applications, used for controlling devices, general telephone handsets, using software. |
| HTTP |
Hypertext Transfer Protocol, a protocol used to transfer information over computer networks. |
| HTTPS |
Hypertext Transfer Protocol Secure, a protocol used to transfer information over computer networks securely. Often employs TLS encryption. |
| SIP |
Session Initiation Protocol, used for initiating, maintaining, and terminating realtime sessions that including voice applications. |
| UA |
User Agent, a device or softclient used to register a SIP account. |
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